Owner Listing Terms

These terms apply to owners and property managers (“you”) who list a home on vacationrentalspoconos.com, the website of Poconos Vacation Rentals LLC (“we” or “us”). You agree to them when you buy or renew a listing plan, or when we list your home at no charge. They apply together with our Terms of Use and Privacy Policy. If these terms conflict with the Terms of Use, these terms control for your listing.

1. What we do, and what we don't

We advertise your home and pass booking requests from guests to you. We are not a party to any rental, and we do not collect rent, deposits or fees from guests. You set your own prices, rules, rental agreement, deposit and cancellation policy, and you handle payment, check-in, guest questions and any issue during a stay. We do not own, manage, inspect or insure any home.

2. What your plan includes

• A listing page for each home on your plan, with your photos, description, amenities and rates.
• Placement in search results based on your plan level. Higher plans appear above lower plans. Within the same plan level, the order can vary.
• Booking request alerts by email and text message.
• An owner dashboard with views, booking requests and where your guests came from.
• Calendar sync with Airbnb, Vrbo or your management software, where you provide a calendar link.
• The Verified Host badge, once you pass the checks on our Verified Hosts page.

We do not guarantee any number of views, booking requests or bookings.

3. Price, plan year and automatic renewal

Each plan lasts one year from the day you pay. Your plan renews automatically each year, and we charge the card on file the plan price in effect at renewal, until you cancel. We will email you a reminder before your plan renews. If the price of your plan is going to change, we will email you at least 30 days before the renewal that it applies to.

Launch discounts and referrals. During our founding launch period, new hosts get a one-time discount on their first plan year, shown at checkout. A host who joins through a current member's referral link gets an additional one-time discount on their first year. The member who referred them earns a referral credit once the new host's paid membership is verified. Credits accumulate and apply toward the member's next annual renewal, not their current plan; they may reduce a renewal to $0 but not below, and any remainder carries to the following renewal. Credits are not redeemable for cash and are not issued as refunds. Credits are awarded only for verified new memberships, not renewals, duplicate accounts, canceled transactions or self-referrals. The full Referral Program Terms apply. Discounts apply only to the first plan year; renewals are charged at the regular price, less any referral credits. We may change or end the launch discount or referral program at any time, without affecting discounts already applied or rewards already earned.

One-year plans. Instead of automatic renewal, you can pay for a single plan year in one payment, including by paying over time through Klarna. A one-year plan does not renew. We will email you 30 days and 7 days before it ends; if you don't renew, your listing comes down at the end of that year, the same as a canceled plan. Any financing is an agreement between you and Klarna, and their terms apply; we receive the full plan price and are not a party to that agreement.

4. Canceling

You can cancel at any time by clicking Billing & plan on your owner dashboard, or by emailing hello@vacationrentalspoconos.com. Canceling stops the next renewal. Your listing stays on the site until the end of the year you already paid for, and then it comes down.

5. Refunds

If we cannot verify your listing, or we decide not to publish it, we will refund your plan in full. Otherwise, plan payments are not refundable, including for the unused part of a plan year after you cancel, unless the law requires a refund. We may give other refunds at our discretion. If we remove your listing because you broke these terms, you are not entitled to a refund.

6. Your listing content

You are responsible for everything you give us for your listing, including photos, descriptions, amenities, rates, house rules and availability. It must be accurate and current. You confirm that you own the photos and text, or have permission to use them, and that they do not infringe anyone else's rights.

You give us permission, for as long as your home is listed and for a reasonable time afterward, to display, copy, resize, format and lightly edit your listing content, and to use it to advertise your home and our site, including in search engines, social media and ads. We may correct obvious errors or edit content for length and format. You keep ownership of your content.

7. Your legal responsibilities

You confirm that you own the home, or that you have written authority to rent it on the owner's behalf. You are solely responsible for:

• Holding every permit or license your township requires for short-term rentals, displaying a permit number in your listing where the township requires it, and following township, county and HOA rules, including occupancy limits.
• Collecting and paying all taxes on your rentals, including Pennsylvania and county hotel occupancy taxes.
• Keeping the home safe and in working order, including smoke and carbon monoxide detectors.
• Carrying your own insurance for the home and your rental activity.
• Treating every guest fairly and following fair housing and anti-discrimination laws.
• Your rental agreements, security deposits, refunds and guest communications.

8. Booking requests and guest information

When a guest sends a request for your home, we send it to you by email and text. Please answer each request promptly. When you accept, we share your contact details with that guest. You may use a guest's contact information only to arrange and manage that guest's stay. You may not add guests to a marketing list, sell their information or share it with others, unless the guest separately agrees. Keep guest information secure.

You agree to receive text messages and emails from us about booking requests and your account at the mobile number and email you give us. Message frequency varies. Message and data rates may apply. Reply STOP to stop texts.

9. Keeping your calendar accurate

Keep your availability current, either through calendar sync or by blocking dates on your dashboard. Calendar sync can be delayed, so confirm availability before you accept a request. We are not responsible for double bookings.

10. Verification

To earn or keep the Verified Host badge, you agree to give us a government-issued photo ID, proof of your authority to rent the home, and your current township permit when we ask. We may remove the badge if any of these lapse or can't be confirmed.

11. When we can remove a listing

We may decline, suspend or remove a listing, or end your plan, if the listing is inaccurate or misleading, the home is not legally permitted as a rental, we receive credible complaints about safety, fraud or discrimination, a payment fails and is not resolved, or you otherwise break these terms or the Terms of Use. Where it's reasonable, we will tell you why and give you a chance to fix the problem first.

12. Optional products from other companies

We may make optional products, such as rental damage protection, available from licensed third-party providers. Those products are governed by the provider's own terms. We are not an insurer and do not sell, solicit or negotiate insurance.

13. Responsibility for claims

You agree to defend and indemnify us against claims, losses and expenses, including reasonable attorneys' fees, that arise from your home, your rentals, your listing content, your dealings with guests, or your breach of these terms or the law. To the fullest extent the law allows, our total liability to you for any claim relating to your listing or plan will not exceed the amount you paid us for your plan in the twelve months before the claim, and we are not liable for lost bookings, lost profits or indirect damages.

14. Changes to these terms

We may update these terms. If a change affects your current plan, we will email you at least 30 days before it takes effect. If you don't agree with the change, you can cancel before it takes effect. The terms in effect when your plan renews apply to the new plan year.

15. General

We send notices to the email address on your account, and you can send notices to hello@vacationrentalspoconos.com. These terms are governed by Pennsylvania law, and disputes will be resolved in the state or federal courts serving Monroe County, Pennsylvania. If any part of these terms is unenforceable, the rest still applies. These terms, the Terms of Use and the Privacy Policy are the entire agreement between you and us about your listing.

16. Contact

Poconos Vacation Rentals LLC · hello@vacationrentalspoconos.com